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Field Sales Operations Manager National
Background – FMCG Convenience / RETAIL PHARMACY / FIELD SALES / RETAIL STORES MERCHANDISING
Territory: National | Reference: KSP/COMB
We are seeking a dynamic and driven Field Operations Manager - National. The role primarily involves managing a field team, driving sales, maintaining high standards, and ensuring compliance with company procedures.
This multifaceted role requires liaising, reporting, and supporting the leadership team. Key responsibilities include:
1. Leading, motivating, and developing the team to achieve store excellence and customer satisfaction.
2. Ensuring compliance and best practices are upheld.
3. Auditing the field team and conducting field visits as per company standards.
4. Providing constructive feedback, addressing poor performance, and recognizing successes.
5. Offering coaching, training, and onboarding for new team members.
6. Building strong relationships with the field team and customers.
7. Driving sales initiatives within the field teams.
8. Managing time effectively and completing reports accurately.
9. Maintaining excellent communication skills.
Key Requirements
* Strong personal integrity with decisive judgment and influence skills.
* Willingness to travel nationally, approximately 4 days per week in the field.
* Experience managing field sales teams.
* Interpersonal skills to develop relationships with team and stakeholders.
* Self-starter with good time management and workload planning.
* Team player capable of collaborating effectively.
* Robust, determined, and proactive in resolving issues.
* Ability to handle conflicts confidently.
* Excellent personal presentation.
* Fluent in English; bilingual skills advantageous.
* Education up to GCSE level.
* Experience or knowledge of visiting retail outlets.
* Proficient in IT systems: Word, Excel, Email.
* Full driving license and access to a vehicle.
Remuneration & Benefits
* Competitive annual salary with an end-of-year bonus.
* OTE £50,000 to £55,000 per annum.
* Vehicle allowance, business mobile, and laptop.
* Auto-enrolment pension after 3 months.
* 28 days annual leave including bank holidays.
* Birthday vouchers and incentives.
Keystone People Limited is a specialist recruitment agency in sales and account management with over 50 years of combined experience. We offer an informal and supportive recruitment process.
Job Type: Full-time, Permanent
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