Your newpany
Join a well-established public sector organisation based in Belfast, known for delivering essential services across Northern Ireland. This organisation offers a supportive working environment and plays a vital role inmunity wellbeing. You’ll be part of a team that values professionalism, integrity, and service excellence.
Your new role
As the Receptionist / Administrative Assistant, you will be the first point of contact for visitors and service users at the organisation’s headquarters. Your responsibilities will include:
1. Weing visitors and contractors, managing sign-in procedures, and ensuring health & safety protocols are followed.
2. Logging and tracking facilities issues, coordinating with estates personnel, and maintaining accurate records.
3. Handling public feedback, includingplaints andpliments, with discretion and professionalism.
4. Managing telephone enquiries, including emergency and accessibility-related calls, and ensuring messages are directed appropriately.
5. Supporting building safety through fire checks, evacuation planning, and monitoring access control and CCTV systems.
6. Coordinating meeting room bookings and maintaining digital information displays.
7. Performing a range of clerical tasks including document preparation, audio transcription, filing, and stock monitoring.
8. Assisting with post handling, deliveries, and confidential waste management.
9. Training new reception staff and maintaining up-to-date office procedures.
This is a varied and dynamic role requiring a proactive and organised individual who can work independently and as part of a team.
What you'll need to succeed
To be considered for this role, you must have:
10. 5 GCSEs at Grade C or above (including English) or equivalent qualifications.
11. At least 1 year of experience in a receptionist/administrative role, with proven ability to work both independently and collaboratively.
12. Experience conducting fire safety checks and managing building evacuation procedures.
13. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Desirable Criteria:
14. Experience using risk management systems such as Datix for data input and incident reporting.
What you'll get in return
15. Belfast-based office
16. 6 months with possible extension
17. £