Salary: £45,000 - 45,000 per year Requirements:
* I am looking for an IT Administrator who has solid IT support experience, ideally across multi-site environments. You should possess strong troubleshooting skills with a calm, client-first approach and be organized and detail-focused. The ability to juggle priorities is essential. Bonus points if you have experience in legal or regulated environments and a proactive interest in AI and digital innovation.
Responsibilities:
* In this role, you will provide hands-on IT support across multiple sites, including Windows, Macs, iOS, and Android platforms. You'll be responsible for supporting case management software, managing the Microsoft Office Suite, and having networking know-how (VPN, firewalls, DNS, TCP). Additionally, you will monitor, maintain, and patch servers and infrastructure while liaising with external contractors when necessary. We also encourage you to bring fresh ideas around AI, SharePoint, Teams, Power Automate, and PowerApps to help modernize our IT systems.
Technologies:
* AI
* Android
* Support
* SharePoint
* VPN
* Windows
* iOS
More:
We are a forward-thinking professional services firm that prides itself on being approachable, modern, and client-focused. We are growing and need someone who can keep our tech running smoothly while shaping the future of our systems. This position is not just about fixing printers and resetting passwords; you will be trusted to manage incidents end-to-end, oversee upgrades and patching, and identify vulnerabilities in our systems.
In return for your hard work, we offer a competitive salary, life assurance, a healthcare plan, and a generous holiday allowance because we understand the importance of work/life balance. Our friendly and supportive culture values your ideas and allows you to genuinely shape how IT operates across the business. This is a full-time position, working Monday to Friday, 9 am to 5 pm, across our offices in Suffolk, so owning transport is essential. If you thrive on making systems slick, solving tech puzzles, and assisting people in working smarter, this opportunity is tailor-made for you.
last updated 38 week of 2025