LB421 - Network Support Technician
Salary: £30,000 - £35,000
Location: Farringdon, London
Overview:
First Military Recruitment are currently seeking a Network Support Technician on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities:
Remote fault resolution via various available tools and programs.
On site fault resolution.
Equipment replacement and diagnostics at client sites.
Managing ticket management system.
Identifying trends and reporting on them.
Creation of technical and documentation (procedures, hardware & software setups).
Undertaking extensive maintenance visits on each site, to ensure a fully operational system.
Monitor, manage and update digital signage platform daily with existing and new inventory.
Undertake key project management tasks, as instructed by Project Manager.
Stock allocation & management through asset management system.
Installation planning and preparation.
Configuring equipment prior to installations and site visits.
Network cabinet building.
Work effectively with a variety of internal teams, including Asset Development, Sales and Finance.
Undertake screen upgrades on site under the management of Project Manager.
Build a strong rapport with building management teams through on-site visits and email/phone.
Assist in scheduling client content and dynamic content.
Skills and Qualifications:
Computer networking skills.
AV/digital signage knowledge/experience.
Excellent knowledge of Windows OS (Windows 7, 10 & 11 Embedded).
Experienced in problem solving, especially with ISPs (ADSL, VDSL 3G & 4G).
Experience in remote support via TeamViewer.
Excellent workmanship and teamwork.
Experienced in problem solving.
Excellent written and oral skills.
Excellent attention to detail and thorough planning.
Full UK Driving Licence.
Computer literate.
Benefits:
A fun and social working environment with regular social events.
A dedicated and thorough induction and in-house systems training.
Periodical industry training programs - in-house and external as required by the role.
Regular events and company conferences.
Enhanced 5% Pension Rate.
Subsidised gym membership.
Salary: £30,000 - £35,000
Location: Farringdon, London