Accounts Administrator
Location: Eastleigh
Permanent, full time
Dynamite Recruitment are proud to be recruiting on behalf of a well established business that are seeking an experienced Account Administrator to join their team. You will play a key part of the administration team, and provide support to internal teams and their client base
The Role of an Accounts Administrator
To provide administrative support between the customer and internal teams to ensure any KPIs or Service Level Agreements on the accounts are met.
To ensure all accounts data is updated.
To complete daily, weekly and monthly tasks as assigned to you to support on large national customers.
To answer the phone when the call volumes are exceeding normal levels or when assigned to overflow.
To upload documents to customer specific portals in line with their contract requirements as required
To proactively identify ways to improve their processes
To maintain the information on the customer comments in NAV and on all intranet/SharePoint platforms.
To have excellent liaison and communication to all customers and departments If you are interested, please apply or contact
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