We have an exciting opportunity for an experienced Spa therapist to join our team, here at the award winning Hope Street Hotel Spa, voted best city spa in the UK 2023 by the good spa guide.
Situated in the thriving Georgian quarter of Liverpool, we are a privately owned, multi award-winning hotel with 149 bedrooms and suites, a 2 AA Rosette restaurant, The London Carriage Works, an informal pizza restaurant, 1931, an extensive luxury spa, and eight first-class private dining, conference and events spaces including a cinema.
The spa is the largest in Liverpool and the only urban spa in the North West to receive 5 Bubbles from the Good Spa Guide. It boasts an impressive thermal area, 15m indoor pool, outdoor vitality pool, treatment rooms, double hammam, rasul, manicure/pedicure suite, spa lounge, and well-equipped gym and studio. Temple Spa and The Gel Bottle are our luxury face and body products – chosen for all round ethical and award-winning excellence.
We are looking for an enthusiastic individual who is passionate about the beauty industry, to join our team.
We have full time positions available, which include working weekends. Must be fully flexible.
The ideal candidate will be qualified to NVQ level 3, well presented and professional at all times.
You will have a strong customer satisfaction background, ensuring our guest receive the perfect spa treatment and experience, putting our guests and clients at the heart of all we do.
Attention to detail and ensuring your treatment room and collectively all areas of the spa are always presented to their very best.
Offering the highest quality professional service to our clients encouraging them to recommend and return for future treatments and packages.
Preferred skills and experience
Trained to NVQ level 3
Preferred to have at least 1 years' experience in a luxury spa
Trained in Temple Spa would be fantastic, however in house training will be delivered
Exemplary people skills and a key eye for detail.
Accustomed to Premier software is preferable
Knowledge of and interest in a wide range of other complimentary, spa and health promoting treatments.
Key Personal Attributes
Confident, professional and friendly with a mature outlook
Well-presented
Honest and reliable
An excellent communicator
A real people person, able to empathise with clients, take time to build rapport and discuss treatments and products confidently and knowledgeably.
The perks
* 28 days paid holiday per year, and staying with us a while also has its perks... when you have been in the family for 4 years we like to reward you with an extra days holiday, plus an extra day off every year after that.
* We love that our teams can experience what our guests do, so we actively encourage this with fantastic discounts on stays, spa and food, which is also extended to your friends and family
* A fantastic rate for staff accommodation and spa access.
* 30% off both restaurants.
* Discount on spa retail products
* Free meals on duty
* Friends & Family Discount for hotel/spa up to 50%
* Uniform provided
* Staff events/parties
Come and be part of our amazing team
Salary £12.75 per hour, Pay will be increased to £13.00 once completion of training and performance review.
Job Type: Full-time
Pay: From £12.75 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Private medical insurance
Licence/Certification:
* NVQ Level 3 Beauty Therapy (required)
Work Location: In person