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FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.
With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Whether through our stores or website, we ensure an elegant simplicity that highlights the brands we represent.
To continue our growth and expansion, we now require truly exceptional, driven, and proven Sales Assistants to join our team.
Key Contribution Areas
1. Greet customers with a sincere and warm welcome, making them aware you are there to help.
2. Ask open questions to understand customers' needs.
3. Recommend, select, and locate the correct merchandise for customers.
4. Provide information about in-store offers, promotions, and store cards.
5. Receive and process cash and card transactions.
6. Stay updated on the latest trends and product knowledge.
7. Maintain a customer-friendly and customer-focused environment at all times.
8. Guarantee a high level of customer service consistently.
9. Educate and guide customers about Flannels, our brands, and products.
10. Offer alternatives and suggest add-on sales when appropriate.
11. Ensure store standards are maintained and the store is prepared for the next trading day.
12. Comply with all Flannels policies and procedures.
Skills and Knowledge
* Ability to work effectively within a team environment.
Personal Qualities
* High energy to drive projects to completion.
* Confident and assertive.
* Positive, enthusiastic, and proactive attitude.
* Passion for fashion retail.
* Professional demeanor.
* Fashion-conscious and trend-aware.
* Flexible and reliable.
Core Values
Think without limits: Think quickly, fearlessly, and lead your team.
Own it and back yourself: Own your role, responsibilities, and results.
Be relevant: Stay connected to our people, partners, and the planet.
This role has no guaranteed hours; working hours may vary week to week, and there may be weeks with no hours offered.
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