Property Maintenance Administrator
We are looking for an enthusiastic and highly motivatedCustomer Service Specialist (Also known locally as a Property Manager) to complement our Property Management Team within our Lettings Department in Bromley. As a Property Manager you will provide property management and tenancy support services to branches, landlords and tenants.
We offer a competitive salary of £25,000. Including the following benefits:
1. Aiva Digicare + workplace / Car leasing and cycle to work scheme
2. Colleague discount scheme / Perks at work / Gym discounts
3. Life assurance / Workplace pension scheme
What's in it for you as a Property Manager?
4. Get full training and development
5. A good understanding of estate agency business
6. Fast paced, fun environment
7. Regular team meetings
8. Full company briefings
9. A career pathway
Key responsibilities of a Property Manager
10. Act as a central point of contact managing the effective resolution of queries from clients and staff
11. Coordinating urgent and routine repairs and maintenance
12. Liaising with trades people/contractors and keeping customers up to date
13. Organising safety inspections and managing remedial works
14. Liaising with landlords following regular property visits
15. Assisting customers with general tenancy queries
16. Carrying out weekly partnership calls with colleagues and welcome calls with new customers
17. Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners
18. Providing a first-class service to maximise customer retention
19. Ensuring personal and team deadlines are met, service levels maintained and KPI’s achieved
Skills and Experience required to be successful as a Property Manager
20. Strong customer service skills and confident communicator
21. Good team player
22. Ability to stay calm under pressure
23. Excellent negotiation and influencing skills
24. Excellent planning and organisational skills
25. Good analytical ability
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
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