A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. Responsibilities include leading onboarding sessions, advocating for customer needs within the team, and monitoring customer satisfaction metrics. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure customers achieve their goals. This is a full-time position offering a hybrid work environment, with benefits emphasizing personal development.
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