Job Description
This position would suit an experienced Account Handler or Client Advisor with a background in Commercial or Corporate Insurance, who has previously worked in a Handler or Broker role and is now looking to join an established, market-leading insurance broker.
You will be responsible for supporting a team of Client Executives and handling day-to-day activities, including renewals, mid-term adjustments, and client queries.
We will rely on you to:
* Support Marsh Client Executives regarding placement strategy for insurance renewals and administer mid-term changes to risk
* Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
* Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
* Request and review underwriting information on behalf of Commercial clients and understand their requirements
* Prepare and submit accurate market presentations and slips in consultation with the Client Executives and the Placement Team
* Utilise Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
* Collaborate with Client Executives and Placement Teams to prepare client reports for renewals
* Produce and/or request Insurer documentation
What you need to have:
* Proven experience of working on the full renewal process of commercial or corporate programs
* Excellent organisational skills with the ability to manage multiple enquiries simultaneously
* A good awareness of clients' business, their business issues, insurance programmes and service plans
What makes you stand out:
* Dynamic with previous client facing experience
* The ability to remain calm under pressure and be able to work flexibly when required
* Cert CII qualified and working towards ACII is desirable
Why join our team
* We help you be your best through professional development opportunities, interesting work and supportive leaders.
* We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.