Overview
Customer Delivery Driver - Nottingham Toton Extra. Tesco Nottingham, England, United Kingdom
3 days ago Be among the first 25 applicants
Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
It's our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too.
The role is hands-on, physical and varied. As a Customer Delivery Driver you’ll be on the road, meeting customers in their homes, and supporting flexible working arrangements.
Availability windows show the periods of time in the week we’d like you to be available to work. We will schedule your contracted hours within these times and provide 3 weeks’ notice of shifts. We’re open to flexibility if your available times closely match but aren’t exactly the advertised times.
Customers are at the heart of everything we do.
You will be responsible for
* Delivering your part of the customer shopping trip by ensuring the van and trays are clean and tidy.
* Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as needed.
* Washing trays as part of the tray wash process.
* Loading the van and checking it for roadworthiness.
* Talking to the customer about changes to their order, including substitutions, and offering refunds if necessary.
* Taking care of products/deliveries as if they were your own.
* Explaining substitutions to the customer and that they won’t be charged extra.
* Delivering within the customer’s time slot and calling before arriving if early.
* Calling the store/centre if running 30 minutes or more late.
You will need
* Build relationships with colleagues to create team spirit and deliver the best store for customers.
* Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you.
* Respond quickly to changing customer needs and embrace change within the store.
* Be energetic and driven to deliver beyond expectations, balancing home and work.
* Share ideas with your Manager and colleagues to improve the store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Staff discount benefits and Colleague Clubcard perks
* Access to wellbeing resources, life cover and pension with company contributions
* Additional benefits to suit you (discounts, shares and cycle to work schemes)
* Uniform provided and inclusive policies to support you in life’s moments
* Access to colleague networks and information about available benefits
About Us
Tesco’s vision is to become every customer’s favourite way to shop, with a core purpose of Serving our customers, communities and planet a little better every day. Tesco values diversity, equity and inclusion and welcomes flexible working arrangements. We are committed to an accessible recruitment process and support. More information at www.tescoplc.com.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
Industries
* Retail
#J-18808-Ljbffr