Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
This role has a starting salary of £30,647 per annum, working 36 hours per week.
We are hiring full time two Social Care Assistants to join our fantastic Reigate & Banstead Locality team. The team is based in Reigate and is a forward-thinking, multidisciplinary team committed to delivering high-quality, person-centred support that promotes independence and wellbeing. The team works on a hybrid basis, attending the office 2-3 days a week.
Our team was one of the selected to test the Connect to Community approach – a strengths-based model that embraces new ways of working aimed at preventing, reducing, and delaying care needs. Through this approach, the team has helped to shape and influence practice across the wider service. In addition, the team was also chosen to pilot Magic Notes, an innovative AI tool designed to significantly reduce administrative burden. This tool enables practitioners to be more person-centred in their work by streamlining notetaking and documentation.
Our Offer to You
1. 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
2. Option to buy up to 10 days of additional annual leave
3. A generous local government salary related pension
4. Up to 5 days of carer's leave and 2 paid volunteering days per year
5. Paternity, adoption and dependents leave
6. An Employee Assistance Programme (EAP) to support health and wellbeing
7. Learning and development hub where you can access a wealth of resources
8. Wellbeing and lifestyle discounts including gym, travel, and shopping
9. A chance to make a real difference to the lives of our residents.
About the Team
The Reigate and Banstead Locality Team supports adults (18+) with eligible care needs across East Surrey, in both community and hospital settings. We provide timely advice, guidance, and access to local resources, while promoting independence, wellbeing, and safeguarding those at risk.
Our diverse, multidisciplinary team is committed to inclusive practice and continuous professional development. We foster a strengths-based approach focused on resilience and long-term outcomes, supported by a culture of reflection, innovation, and curiosity.
We regularly hold best practice sessions to share knowledge, explore complex cases, and improve care approaches. These sessions strengthen team cohesion and support career growth, with staff encouraged to contribute ideas and access training.
Collaboration and openness are central to our work. We celebrate diversity and empower individuals and communities to reach their potential. By learning from each other, our partners, and those we support, we ensure our care remains responsive, compassionate, and effective.
About the Role
We are looking for a range of compassionate and empathetic individuals with a variety of skills and experiences to work with the people we support, enabling them to enjoy a home of their own and an environment in which they are supported to live a healthy and meaningful lifestyle.
Working in partnership with individuals, their carers, professional staff in other agencies and service providers, your role will be to assist qualified practitioners with a variety of tasks, including assessing people's needs and carrying out regular reviews. You will often be the first point of contact between the public and the service, gathering initial information and identifying the need for further assessment, as well as signposting people to other services. You will hold a caseload of individuals and carers who will generally have a support plan in place that requires routine monitoring.
Shortlisting Criteria
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our :
10. The ability to empathise with, and show compassion towards, individuals in need of social care assistance.
11. Strong knowledge of the needs and challenges faced by adults requiring social care, and a commitment to supporting their well-being.
12. Proven ability to prioritise and manage multiple tasks effectively, ensuring timely and high-quality outcomes.
13. Proficiency in basic IT skills such as Microsoft Office, email and file management alongside a demonstrated willingness to learn and adapt to new software systems.
14. Excellent communication skills, with the ability to convey information clearly, concisely, and respectfully, both verbally and in writing.
Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area.Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job.
To apply, we request that you submit a CV and you will be asked the following 4 questions:
15. Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply?
16. Please tell us about the relevant experience or transferable skills you have that you can bring to this role?
17. What three qualities do you have that would make you a good Social Care Assistant and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability?
Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Bianca Kelly via email or on MS Teams.
The job advert closes at 23:59 on 5th October 2025 with interviews on Monday 20th October.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
We look forward to receiving your application and personal statement,