Change Consultant – Consumer Products & Retail
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data, superpowered by creativity and design, all underpinned by technology created with purpose.
Workforce and Organisation is a core Capgemini Invent capability unit that puts people at the heart of everything we do. We combine strategy, process, people, technology and data across all sectors to transform technology, organisations and society. W&O are made up of three capability teams, including Programme & Change Acceleration (P&CA), which is the focus of this specific role. P&CA houses Capgemini Invent’s transformation programme delivery and change experts.
Your Role
* Support the execution of overall work stream(s) necessary to deliver projects, and help redesign how services should operate by embracing digital capabilities.
* Implement change management methodologies, tools and processes on client engagements to drive forward P&CA thought leadership.
* Deliver business change assets (impact assessments, stakeholder analysis, process mapping, hyper‑care governance, communication & training plans, pain‑point analysis, BAU transition) for a client with minimum guidance.
* Shape and solve problems using a fact‑based approach to drive insight to clients.
Your Profile
* Experience in business change and understanding of change methodologies.
* Operating within a workstream to deliver discrete deliverables, working as part of a team with a proven ability to work under pressure.
* Ability to upskill, educate or coach employees at all levels, enabling knowledge transfer to an organisation undergoing change.
* Ability to engage effectively with C‑level/CXOs on a peer‑to‑peer basis with credibility and gravitas.
Desirable Skills and/or Experience
* Currently working in a major consulting firm, and/or in industry but having a consulting background.
* Holds related qualifications – PROSCI Change Practitioner, APMG Change qualifications or equivalent.
* Experience working in Consumer Products and Retail sector.
* Experience delivering outsourcing programmes and employee transition strategies.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Experience of proposition building and delivery.
Personal and Business Development Opportunities
* Business Development – contributing to proposals, RFPs, bids and proposition development.
* Internal contribution – campaign development, internal think‑tanks, whitepapers, practice development, offering development.
* Learning & development – training to support your career development and the skills demand within the company, certifications, etc.
What You’ll Love About Working Here
The Programme and Change Acceleration team is at the heart of the transformational consultancy services Capgemini Invent delivers for our clients. We act as Capgemini Invent's programme and change management centre of excellence, focused on the design and delivery of business transformations. Our Change Management offer helps organisations navigate and mitigate the people‑related challenges that come with complex transformations. While our Programme Management offer equips organisations with the tools necessary to ensure successful delivery execution.
We are delighted to have received the “Glassdoor Best Places to Work UK” accolade for five consecutive years and voted in the top 10 for 2025.
Need to Know
We are committed to inclusion, building environments where you can bring your whole self to work. We embed hybrid working in all that we do and make flexible working arrangements the day‑to‑day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us; we support wellbeing with trained Mental Health Champions and wellbeing apps such as Thrive and Peppy.
We are a Disability Confident Employer (Level 2) and offer an interview to all candidates who declare a disability and meet the minimum essential criteria for the role.
We’re also focused on using tech to have a positive social impact and have been named one of the world’s most ethical companies for the 10th year.
Locations: London, Manchester or Glasgow. Roles may involve periods of time away from home at short notice.
Remuneration package includes flexible benefits and a variable element dependent on grade and company and personal performance.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. With a strong over 55‑year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the full breadth of their business needs. The Group reported 2024 global revenues of €22.1 billion.
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