We’re looking for a New Business Development Inside Sales Representative to be the first point of contact for potential clients and help drive the growth of ITI Group. In this role, you’ll follow up on marketing-generated leads, qualify opportunities, and nurture them into sales-ready prospects for our Account Managers. You’ll have the opportunity to engage clients in meaningful conversations to understand their needs and introduce ITI Group’s solutions, helping to build strong relationships from the very first interaction. This role is ideal for a driven, results-oriented professional with a passion for technology, sales, and creating opportunities for business growth. Salary: Up to £35,000, depending upon skills and experience. Through our 50 year history, ITI Group has combined the skills, experience, and knowledge of many recognised and respected industry names to become a leading partner for industry. We develop and integrate digital transformation solutions for Energy, Nuclear and Industrial manufacturing sectors. We advance safe, secure and sustainable operations through the innovative use of technology. You’ll be joining a global brand with locations across the UK, Europe and North America. Our people work together with clients to solve problems, unlock the potential of the connected world, and create solutions that deliver value. At the heart of ITI Group is a complete commitment to innovation and transformation. Our people are practical, insightful and dynamic, with a personal approach. We are dedicated to working in partnership with our colleagues, leaders and customers, and developing a culture that allows us to inspire, and deliver a safe, sustainable future where people shine. You will: Follow up on inbound marketing leads to assess their potential and qualify them as sales-ready leads for the sales team. Engage in thoughtful conversations with prospects, helping them understand the value of ITI’s solutions and positioning us as a trusted partner. Proactively reach out to leads generated through marketing efforts, with a focus on building relationships and discovering business needs. Work closely with Account Managers and other sales personnel to ensure smooth transition of qualified leads and follow-up for effective conversion. Work with Sales Operations & Marketing to accurately track lead interactions, update CRM systems, and manage sales data to ensure lead information is up-to-date and organised. Stay informed about industry trends and customer needs to better position ITI’s products and solutions. Maintain a strong pipeline of leads, ensuring consistent follow-up and nurturing efforts to meet sales goals. Regularly report on lead conversion rates, activities, and outcomes to management to ensure alignment with sales targets and objectives. Work with ACM’s to visit customers at least 1 time per month to develop sales skills by observing ACM’s. Successfully identify and complete all relevant training both in-house and external, as required. Follow all health and safety regulations, procedures and protocols. Assist with any other duties reasonably requested and in line with the requirements of the role. We are looking for: Experience and Knowledge Experience: 1-3 years in sales, sales development, or a customer-facing role, with a focus on lead qualification or sales support. Experience in industrial automation, technology, or B2B sales is a plus. Sales-Driven: A strong desire to meet and exceed sales targets, with an ability to identify and act on sales opportunities. Technical Aptitude: A general understanding of industrial automation or technology, with the willingness to learn and communicate technical solutions to clients. GCSE Grades 9 to 4 in Maths and English. Skills and Abilities Communication: Excellent communication and interpersonal skills with the ability to build rapport and engage prospects over the phone and email. Organisational Skills: Ability to prioritise tasks, manage time effectively, and maintain a structured approach to lead follow-up. Problem-Solving: Strong ability to listen to prospects’ needs and offer value-driven solutions that align with ITI’s capabilities. In line with our company values we are looking for someone who, Will ' Deliver ' what we promise Will demand the highest levels of ' Safety and Security ' Will apply ' Technical Mastery ' Is committed to ' Continual Learning ' Can work ' Collaboratively ' Will challenge the norm to make a difference through ' Innovation ' As a Great Place to Work® certified organisation with over 50 years of deep technology expertise, you’ll work alongside specialists who solve complex, real-world challenges. You’ll gain exposure to intelligent systems that power critical facilities - building skills that shape safer, smarter, and more sustainable operations. Inspire and innovate with us; Join ITI Group, a place where you can shine! Find out more about what we can offer you by visiting our careers page on the ITI Group Website. At ITI Group our people are our best asset. We offer a variety of benefits, to attract and retain talent, which include: 25 days annual leave, 8 Bank Holidays, plus the ability to buy and sell up to 5 days per year Flexible start and finish times, including flexi-Fridays Competitive Employee Referral Award Scheme Private Medical Insurance Life Assurance Pension Payment of professional membership fees Healthy Extras - Employee Assistance Programme, access to a practising GP, Confidential Advice Enhanced family friendly policies ITI is an equal opportunities employer. For more information, please refer to our Equality of Opportunity statement on the ITI Group Careers page. Please note: to help our interviewers stay fully engaged in the conversation, we use an AI note taker during first-round interviews. It will join the meeting to create a transcript, which is used only to support the hiring process.