Retail Support Manager – 37.5 hours per week
St Oswald's Hospice is looking for a Retail Support Manager to work 37.5 hours per week between Monday and Sunday, based in Newcastle upon Tyne. Closing date: 28 June 2026.
Responsibilities
* Providing on‑ground support to shop managers and teams, covering shifts when needed.
* Assisting with stock management, visual merchandising and customer service.
* Supporting retail fundraising events from setup to packing up.
* Working with retail teams to ensure consistent high standards across all shops.
* Maintaining a positive and supportive work environment in line with St Oswald’s values.
Qualifications
* Full UK driving licence with access to a car for work purposes.
* Confident and engaging communicator with excellent customer service skills.
* Adaptable and able to work independently.
* Passion for the charity’s mission.
* Comfortable travelling and working across multiple locations.
* Physical ability to perform demanding tasks required in shop and event support.
Due to the nature of this role in a hospice setting, an enhanced Disclosure and Barring Service (DBS) check will be required if you are appointed.
You must have existing right to work in the UK for this role.
Disability Confident Leader
St Oswald’s Hospice is committed to equity and diversity and is an inclusive employer. As a Disability Confident Leader, we offer interviews under the disability confident scheme for candidates who meet the minimum requirements of the role.
Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found.
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