Our client is widely recognised as a specialist market leader in their FMCG sector. As an independent family run business, they have carved out a successful niche as a supplier of choice. Due to ongoing expansion, a superb opportunity has arisen for an experienced Sales/Orders Administrator to join the company.
KEY DUTIES
* Processing customers’ orders and logging on to the IT system, both from email orders and telephone orders
* Confirm orders with customers and follow up with any changes as needed
* Advise customers on product availability and alternative options as required
* Dealing with incoming enquiries and referring to Sales Team as appropriate
* Handle all telephone enquiries, take messages and redirect as necessary
* Input all sales orders into computer system in an accurate manner
* Maintain customer enquiry records to include contact details, job requirements etc
* Provide basic reports on activity, orders etc to both the Sales Team and Accounts
THE PERSON
* A minimum of 2-3 years office admin experience, ideally as a Sales Administrator or Sales Order Processor
* Highly IT literate and able to learn quickly
* Excellent communication skills, both written and verbal
* Excellent customer service skills and enjoys dealing with customers and sorting out issues with orders straight away to ensure total customer satisfaction
* Able to work to a high standard of accuracy when inputting orders onto the CRM system
* Able to work on your own initiative without the need for supervision
SALARY
An attractive salary based on experience within the range of £28k - £32k per annum will be on offer to the successful candidate.
TO APPLY
Please email your CV using the link below.
Rushe Consulting Ltd is acting as an Employment Agency for this position.
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