The postholder will be responsible for providing RA (Registration Authority) Agent and general administration support to the Registration Authority / Information Governance Unit. This includes the registration of users, printing of smartcards and maintenance of system access levels as well as providing an RA Service to staff at Rugby St Cross. This also includes a range of duties in support of the Information Governance Unit.
Responsibilities
* To provide the daily operation of Registration Authority (RA), Position Based Access Control (PBAC).
* To co‑ordinate a personal electronic diary with other RA/IG team staff diaries in order to ensure adequate cover for the RA function to ensure an efficient and timely RA service to all users.
* To support users; face to face, by telephone and by e‑mail.
* RA Agent duties involve:
o registering users for smartcards
o checking proofs of identity in line with national policy
o taking photographs of users
o troubleshooting and resolving smartcard issues
o revoking or amending access rights as requested
o running reports from the National Spine
o undertaking regular maintenance checks of the smartcard printers
o keeping abreast of all administration as part of the RA service
o informing users of their responsibilities for the use of a smartcard
o regularly auditing the use of smartcards across the organisation
o dealing with any incidents involving the misuse of a smartcard
* Co‑ordinate the receipt of and responses to RA Agent, Sponsor and user enquiries, providing problem solving support and follow‑up training where appropriate.
* Contribute to implementing and monitoring project plans to ensure staff are registered in time to access smartcard‑driven ICT systems in line with required project timetables.
* To undertake any training courses provided internally and externally related to the duties of an RA Agent and the IG support function of the role.
* To maintain a complete, documented and robust documentation trail for all RA and RBAC/PBAC processes which complies with national and local guidance.
* To assist the RA Manager to meet Information Governance (IG) standards, by undertaking IG training, giving advice to users, auditing RA paperwork and responding to any other reasonable request made by the RA Manager.
* To ensure good communications are established and maintained with all smartcard users.
Qualifications and Other Requirements
* A full UK driving licence is essential. International driving licences are not accepted.
* Successful applicants may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first three months of employment.
* Applicants with a disability who meet the minimum criteria for the job will be interviewed. Sponsorship is not eligible for this post.
* Excellent organisational, communication and interpersonal skills.
* Experience of minute taking and a good working knowledge of Microsoft Office applications.
* Ability to review and comply with national and local guidance regarding smartcard use and information governance.
The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed.
If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre‑employment checks. You must successfully complete all pre‑employment checks to progress to a final unconditional offer.
We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.
UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.
To ensure that we provide world‑class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
The Information Governance Unit are looking for a dynamic, hard‑working individual to join our busy Information Governance Unit. Candidates must have excellent organisational, communication and interpersonal skills. Experience of minute taking and a good working knowledge of Microsoft Office applications is a must. The successful applicants will form part of a hardworking team and be expected to partake in weekly IG presentations and audits.
All correspondence will be sent by email; please check your account regularly, including your Junk/SPAM folders.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do. Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
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