About the roleAs a Technician 3 with expertise in the IT domain, you will collaborate with our client’s Technical team. You will be responsible for Technical/IT support.Our client is currently looking for a recruit to join their current team. Below are the job details for your reference:You can also ask our friendly recruitment team any questions you may have about the role, between till Monday to Friday.Contract length: 15th Sep 2025- 12th Dec 2025Location: AldershotRoles and Responsibilities:
1. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensures appropriate updates and call management to maintain service levels as per contract.
2. Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract.
3. Effective Management of disposals that go through their Hub as per contract.
4. Triage and perform hardware repairs of ‘in Warranty kit’ and liaise with vendors for parts and returns as per contract.
5. Locker replenishments where appropriate as per contract.
6. Highlight potential issues with service/potential service improvements to their Team Leader.
7. Follow any agreed processes and procedures either by the Authority (site regulations etc) or the client.
Other stuff we’re potentially looking for:
8. SC Clearence
What’s in it for you? –Our client loves to reward their people for doing a great job.
9. A daily rate, in-scope IR35, of £ (PAYE) OR £ (via a Hays Approved Umbrellapany).
Next StepsOnce you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process.If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better.We look forward to speaking to you! #4723994 - Shristy Rathi