IT Support Technician up to €35,000 5x p/w Carnwath
Pearson Carter are currently working with a leading construction and structural engineering organisation who are looking to hire an IT Support Technician to provide day-to-day technical support across the business. This is a hands-on role where you'll act as the first point of contact for IT issues, supporting users across a range of hardware, software, and business-critical systems.
Get in touch if you are looking for your next opportunity!
Responsibilities:
* Act as the first point of contact for IT support via phone, email, and face-to-face interactions.
* Log, prioritise, troubleshoot, and resolve support tickets across hardware, software, and user access issues.
* Provide 1st and 2nd line support for Windows 10/11, Microsoft 365, and other business applications.
* Set up and configure desktops, laptops, mobile devices, and user accounts.
* Support networking issues including Wi-Fi, VPN, DNS, and IP connectivity.
* Manage the onboarding and offboarding process, including account creation and device setup.
* Maintain accurate asset registers, documentation, and ticket records.
* Liaise with third-party vendors and escalate complex issues when required.
* Assist with routine IT maintenance, patching, audits, and system checks.
Experience:
* Act as the first point of contact for IT support via phone, email, and face-to-face interactions.
* Log, prioritise, troubleshoot, and resolve support tickets across hardware, software, and user access issues.
* Provide 1st and 2nd line support for Windows 10/11, Microsoft 365, and other business applications.
* Set up and configure desktops, laptops, mobile devices, and user accounts.
* Support networking issues including Wi-Fi, VPN, DNS, and IP connectivity.
* Manage the onboarding and offboarding process, including account creation and device setup.
* Maintain accurate asset registers, documentation, and ticket records.
* Liaise with third-party vendors and escalate complex issues when required.
* Assist with routine IT maintenance, patching, audits, and system checks.
Salary:
They are offering a salary of up to €35,000 plus benefits
Location
The client is based in Carnwath, South Lanarkshire and they are looking for someone to be in office full-time, 5 days per week.
How to Apply
Please apply asap with your CV to be considered for this position. You can also get in touch with me on cameron.s@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe -