Overview
We are currently looking for an experienced Homeless Assessment Advisor to join a busy Housing Options service. This Homeless Assessment Advisor role will focus on carrying out statutory homelessness assessments, making legally robust decisions and supporting applicants to prevent or relieve homelessness. You will initially be required to be in the office five days a week and then have the option to work on a hybrid basis, with the successful candidate required in the office three days per week and the remaining two days worked remotely. This position suits someone with previous experience making homelessness decisions, managing high volume complex homelessness casework and delivering housing advice services.
Role
* Conduct homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017.
* Complete comprehensive housing needs assessments and Personalised Housing Plans.
* Support applicants to prevent or relieve homelessness through a range of housing options.
* Make homelessness decisions and issue legally compliant decision letters.
* Investigate priority need, intentional homelessness and local connection.
* Manage an individual caseload from assessment through to decision.
* Work with supported housing providers, private landlords and partner agencies to secure accommodation solutions.
* Support vulnerable households and work alongside partner agencies including Social Services and Mental Health teams.
Key Requirements
* Previous experience working as a Homeless Assessment Advisor, Housing Options Officer or Homelessness Officer.
* Experience delivering housing advice and homelessness prevention services.
* Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated legislation.
* Experience completing housing needs assessments and Personalised Housing Plans.
* Experience managing complex homelessness casework.
* Experience writing homelessness decision letters, ideally Section 184 decisions.
* NVQ Level 4 or equivalent qualification in a relevant subject.
* Experience maintaining accurate case records and using housing management systems – Jigsaw / MRI.
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