URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do. Directs operational activities for Distribution Centre functions to meet People, Process, Cost and Service expectations. Supports and drives continuous improvement efforts. Maintains positive relationships with all internal stakeholders. Leads the team in a way that furthers our culture, helping achieve our vision and values. • Lead and engage a department and a team within it, in a way that drives our culture and supports our vision and values. • Ensures that SOPs are followed and worked to in all operational tasks and that all employees are trained against these SOP’s before they are operational, and always ensure compliance. • Driving and maintaining a great place to work, by following effective communication, promoting H&S best practice, plus maintaining a culture of continuous improvement. • Support, follow and execute first stage people management processes such as development programmes, return to work interviews, investigations, disciplinaries and performance management. Previous experience of managing key operational areas in a distribution/warehousing environment, with a knowledge of end-to-end warehousing processes, ideally gained in a fashion/lifestyle or FMCG environment. Strong organisational skills, with a flexible approach to meeting business needs, plus good problem solving and decision-making ability. Experience managing a small team, with a proven ability to effectively use a variety of people management tools and processes, in order to achieve operational objectives. Skilled at building productive and effective relationships with key internal stakeholders. Excellent communication skills both verbal and written, with a working knowledge of Warehouse. Management Systems and MS Office I.T packages. • Wellbeing: · Employees Assistance program to support with mental, physical and financial health · Fully equipped free gym and 50% discount off external gym memberships · Private Medical Insurance • Employee Discount: · Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!) • Travel: · Cycle to work scheme • Continued Development: · We offer structured support within the business alongside continued learning and development LI-GC1 URBN URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.