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Credit controller (mat cover)

St Ives (Cambridgeshire)
Credit controller
£28,000 - £30,000 a year
Posted: 5h ago
Offer description

About us Vantify are leading the way in revolutionising integrated compliance software, services and intelligence solutions. With a mission to help clients enhance visibility, increase productivity and reduce risk, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes & facilities management. Our dedicated team of professionals combine deep industry knowledge with cutting-edge tools, ensuring that our clients receive tailored support to meet and exceed compliance standards. Join us in crafting a future where compliance is more than just a necessity; it's the bedrock of sustainable and flourishing businesses. Vantify are not just your safety partner but also your pathway to success. About the role You’ll manage Credit Control across multiple clients (around 2,000 properties), including issuing statements, tracking stakeholder updates, securing invoice approvals and handling funding issues, queries, rejections and escalations. The role involves working with a wide range of stakeholders and coordinating closely with the Purchase Ledger Co‑ordinator to manage supplier expectations. You’ll cover the full sales ledger process, raising invoices, producing statements, resolving invoice queries and supporting month‑end tasks, while communicating clearly with senior internal and external stakeholders. What you’ll be getting up to Proactively chase outstanding debt across multiple clients by phone and email, issuing regular client statements and reports, and resolving invoice queries promptly. Maintain accurate system and spreadsheet records with detailed, up‑to‑date information. Manage property data, ensuring all details are correct across systems and creating new records when needed. Attend internal and external meetings with clear, well‑prepared updates. Set up and verify new suppliers across multiple platforms, ensuring accurate onboarding. Carry out preventative chasing on high‑value invoices and support forecasting of outstanding material invoices. Complete month‑end tasks, including posting journals and preparing required reports. Provide support to the wider finance team as needed. What we're looking for The ideal candidate for this role will demonstrate behaviours that reflect our core values. Our colleagues are approachable and optimistic, focusing on solutions. We listen to understand client needs, delivering expert guidance and a high-quality service. We foster collaboration by sharing knowledge openly and supporting others to thrive by sharing well-considered feedback. We continuously strive for improvement by being open to challenge, being curious and focusing on innovation. In order to excel in this role you need… Excellent attention to detail Strong communication skills by phone, email and in meetings to senior stakeholders Be self-motivated and highly organised with the ability to prioritise your own workload Excellent IT skills including with Microsoft Office (and preferably Sage 200) Act with integrity and transparency Why join us? We put people first—whether it’s our customers or our colleagues. When you join us, you’ll be part of a supportive team that values collaboration, innovation, and professional growth. We’ll give you the tools and opportunities to succeed, while ensuring you feel valued every step of the way. Our benefits We aim to support our colleagues both professionally and personally. Here’s a snapshot of what we offer: Salary: £28,000 - £30,000 per annum Location: Hybrid working – minimum 2 days in the office, you’ll split your time between our St Ives, Cambridgeshire office and home Working Pattern: 37.5 hours per week, 9am – 5:30pm Monday to Friday Type: Fixed Term Contract for 4-6 months with the possibility of this becoming a permanent role. Annual Leave: 25 days holiday in addition to usual bank holidays. Wellbeing – Health cash plan, company sick pay scheme, gym discounts, cycle to work scheme, mental health first aiders and an enhanced employee assistance programme Financial – Salary sacrifice pension scheme, exclusive shopping discounts, EV Salary Sacrifice scheme, access to affordable ways to buy white goods and tech Family – We enhance statutory family leave entitlements, run charity events throughout the year to support our charity partner Mind, provide group life insurance and offer a one‑off two‑week paid life‑event leave after five years of service. Community – Volunteer days and religious holiday swaps Social – We host an annual conference to get the whole business together as well as our team of Social Champions who arrange regular events for inside and outside of work Development – We’ll cover the cost of a professional membership fee, support your personal and professional development and provide you with access to our online learning library

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