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Brand marketing manager

Sunderland
CREATE Fertility
Brand marketing manager
Posted: 12 September
Offer description

Overview

This range is provided by CREATE Fertility. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from CREATE Fertility


Role purpose

The Brand Marketing Executive plays a key role in supporting the execution of CREATE Fertility's marketing strategy across multiple brands including ABC IVF, Vitanova, and IVI UK. This position supports the Brand Marketing Manager in delivering engaging, patient-focused content across digital and offline channels.


Duties and objectives

Key Responsibilities:

* You’ll work with the team face-to-face in our Farringdon office at least 2 days per week.
* The Brand Executive will be responsible for creating compelling written, visual and video content for our websites, social media channels, email campaigns and brochures.
* You’ll deliver lead nurturing emails in our automated CRM flows, as well as write copy for blast emails and relevant offers, to drive demand for clinic visits
* You’ll work closely with staff in our clinics and other back office departments to ensure that our brands are represented properly at every stage of the patient journey.
* You’ll build relationships with previous patients to create a portfolio of patient ambassadors to use for testimonials, videos, reviews, events and PR opportunities.
* You’ll manage our social media channels, creating a content calendar and producing content and posts.
* You’ll monitor competitor activity to ensure that we remain competitive in the market and are offering our patients the best experience.


Qualifications, experience / personal specification

* We are looking for someone with a Marketing, Business or English degree and a minimum of 3 years of professional marketing experience. If you don’t have one of the mentioned degrees, additional years marketing experience will be considered.
* You must have a clear and compelling writing capability and strong attention to detail. Previous marketing communications writing experience is required. You will be asked to provide examples as part of the interview process.
* Professional social media experience managing social channels and communities desired.
* Video editing and Photoshop skills would be a bonus. Please be prepared to share examples of any previous work you’ve done in this area.
* We are a busy marketing team managing multiple projects simultaneously, so we need a Marketing Executive who is organized, proactive, communicative and able manage multiple tasks simultaneously.
* We are a collaborative team where everyone’s ideas are welcome so we are looking for someone who openly shares their thoughts and opinions.


Collaboration and communication

* Work closely with internal stakeholders including the clinical, operations and digital teams
* Attend regular brand and campaign planning meetings
* Liaise with external agencies (e.g., designers, videographers) when required
* Stay up to date with digital and social media trends
* Proactively suggest new ideas and content formats to improve engagement and reach


Key results / KPIs

* Social media engagement and follower growth across platforms
* Website content freshness and accuracy (quarterly review)
* Volume and quality of patient testimonials collected and published
* Email open rates and click-through rates above industry benchmarks
* Successful delivery of events measured by attendance and post-event feedback


Qualifications

* Education: Degree in Marketing, Business, Communications, English or a related field (or equivalent experience)
* Experience: Minimum 2 years in a marketing role, ideally in a content-focused or brand communications role


Technical skills

* Strong written communication and proofreading skills
* Proficiency with social media management platforms (e.g. Hootsuite, Meta Business Suite)
* Experience with email marketing platforms (e.g. Mailchimp or similar)


Soft skills

* Highly organised and able to manage multiple projects simultaneously
* Confident communicator who contributes ideas and takes initiative
* Strong attention to detail and sense of brand tone


Preferred qualifications

* Video editing and graphic design skills (e.g., Adobe Premiere, Canva, Photoshop)
* Experience working in healthcare, wellness, or other sensitive consumer sectors
* Understanding of SEO principles for web content
* Experience engaging patient or customer communities through storytelling or events


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Marketing and Sales


Industries

* Hospitals and Health Care

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