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Key accounts manager

Cradley Heath
thyssenkrupp Materials UK Ltd
Key account manager
€60,000 - €80,000 a year
Posted: 4 June
Offer description

We have an exciting opportunity to join our commercial team as a Contracts Manager. In this role, you will focus on targeted growth business opportunities through extruded aluminium products, fabricated, & value-added “MaaS” streams.

You will maintain relationships and business levels with existing customers, whilst developing new customer relationships to offer a broader product and service portfolio.

This role is a hybrid position based at our site in Cradley Heath.


Key Responsibilities

1. Focus on development of tk Extrusion and Materials as a Service revenue streams.
2. Identify new business opportunities, including new markets, clients, and partnerships.
3. Build relationships with new and existing clients and develop proposals to meet their needs.
4. Support the budgeting process to meet EBIT/tkVA requirements.
5. Deliver sales targets.
6. Make promotional calls.
7. Monitor performance of allocated accounts.
8. Conduct research to identify new markets.
9. Promote the company's capabilities tailored to customer needs.
10. Enter sales orders into SAP system as required.
11. Prepare sales quotations & contracts.
12. Support the creation of strategic proposals and bids.
13. Maintain customer stock lists & SAP contract reports and manage inventory levels.
14. Keep records of sales activities, revenues, and invoicing.
15. Provide trustworthy feedback and after-sales support.
16. Coordinate activities internally and externally to ensure contract deliverables are met.
17. Work with Credit Control on cash collection and credit limits.
18. Collaborate with the wider business on MaaS strategy.
19. Ensure all functions comply with tk requirements.


Skills, Knowledge & Expertise

1. Experience in a similar role within the metals industry.
2. Contract management experience.
3. Proven sales track record.
4. Experience in customer support.
5. Market knowledge.
6. Excellent negotiation skills.
7. Ability to build rapport with customers and colleagues.
8. Analytical skills.
9. Excellent interpersonal and communication skills.
10. Highly motivated.
11. Flexible, adaptable, and willing to learn.


Job Benefits

* 25 days holiday plus 8 bank holidays.
* Company bonus scheme.
* Advantageous pension scheme.
* Learning & Development opportunities.
* Family Friendly Policies.
* High street vouchers & discounts.
* Employee Assistance Programme.
* Occupational health & health surveillance.
* Length of Service Awards.
* Christmas savings scheme.
* Eye care vouchers.
* Cycle to Work Scheme.
* Wellbeing events.
* Recognition & Rewards Portals.
* Company events and share schemes.
* Christmas close-down.


Our Company Values

Our values guide our actions, culture, and decision-making. Created by employees across all levels, they reflect how we work with each other, our customers, and the community. For an insight into our culture, click here to see a video from our 2024 company event.

thyssenkrupp Materials UK operates across 8 sites with nearly 500 employees in Birmingham, Preston, Darton, Milton Keynes, and Belfast. We supply a wide range of metal materials and services to various industries and are part of a global organization with over 80 countries.

We value diversity and welcome applications from all backgrounds. For support during the application process, contact careers.tkmuk@thyssenkrupp-materials.com.

Please note: We reserve the right to remove this advert prior to the expiry date depending on response levels. Apply early. Due to volume, we cannot provide individual feedback on applications.

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