Job Title: After Sales Co-ordinator
Location: Hull - fully onsite
Salary: £26,000 - £27,000
Short Description
Be the voice of exceptional servicesupport customers, solve problems and strengthen quality.
Help shape customer experience at every step
Consortium Professional Recruitment are delighted to be working with our client on an exclusive basis to expand their current After Sales team.
This opportunity would suit an individual who has strong administrative and customer service skills and is looking to develop their career in a global company that believes customers come first.
The Opportunity:
As an After Sales Co-ordinator youll play a key role in:
Acting as the first point of contact for customers, resolving product issues with professionalism and empathy
Delivering expert technical advice to guide customers through pre-installation, installation and post-installation queries
Offering proactive advice on product usage, maintenance and performance best practices
Taking full accountability for resolving cases, ensuring timely follow-up and clear communication throughout
Supporting warranty processes and facilities management services while identifying opportunities for Sales teams
Your work will directly contribute to: improving customer sat...