Service Team Leader – Clinical Coordination Pathways
Location: Hybrid (Remote & Clinical Sites)
Salary: Up to £32k
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Organisation: Specialist Healthcare Provider
About the Role We are seeking an experienced and proactive Service Team Leader to oversee the delivery of a specialist clinical assessment and treatment pathway within a growing healthcare service. This role is ideal for someone who excels in operational coordination, patient communication, and service governance, and who is confident leading a pathway from initial referral through to ongoing medication management.
You will play a key role in ensuring patients receive a safe, efficient and well-structured experience, working closely with clinicians, prescribers, pharmacy partners and internal teams. As the service expands, this position will evolve into a leadership role managing a team of Patient Coordinators.
Key Responsibilities:
Patient Pathway Coordination
1. Manage the full patient journey from initial triage to assessment, treatment initiation and ongoing review.
2. Conduct structured triage calls, gathering relevant history, risk indicators and suitability for the service.
3. Allocate cases to clinicians based o...