Job Role/Responsibilities · General administration including answering calls, dealing with queries & managing multiple email mailboxes. · Administration support to the FM Service Desk Team · Maintaining the document Trackers, mostly using Excel · Good communication skills are required for interaction with the FM helpdesk and the Engineers · Scheduling, confirming and managing the programmed works for FM Engineers including setting up and loading jobs onto CRM system · Liaising with Clients to ensure works are scheduled and completed. · Invoicing of all FM works including call-outs, small works & remedial’s. · Managing quotations and sending materials out to suppliers to be quoted. · Purchasing any materials required for FM works. · Assist with the Toolbox Talks for Engineers. · Manage & coordinate boiler sign-offs. · Run and manage reports from previous works ensuring all documentation is saved correctly and submitted to clients. · Manage and assist with Commercial and domestic servicing arrangements. · Completing RAMS & Method Statements where required. Skills Needed · Basic Knowledge of Facilities Management in M&E environment · Good Computer knowledge * · Excellent Communication * · Excellent Teamwork * · Excellent Administration