Overview
Job title: Customer Sales Advisor
Job no: 560247
Work type: Part time, 12 hours per week
Site: Port Talbot, Baglan Bay Retail Park
Location: Neath Port Talbot
Salary: £10.00 - £12.21 per hour
Business Area: Retail
We are looking for a customer-focused retailer with a knack for delivering great service and a proactive approach to helping customers. This role is part of Halfords Group, focused on motoring services and electric mobility.
Responsibilities
* Deliver excellent customer service, ideally in a retail sales environment
* Proactively help customers and understand their needs
* Demonstrate and explain products and practical aspects of fitting services
* Engage in product knowledge and skills training to wow every customer
* Contribute to a positive customer experience and support the team in achieving store goals
Qualifications
* Experience of delivering great customer service, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem-solving skills
* Availability to work on a rota basis, including weekends
* Experience of working towards and achieving sales targets is desirable
Rewards and Benefits
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, up to 50% off garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover standard for annual policies
* Discounts on groceries, holidays, insurance, days out, restaurants, and more
* Employee wellness programme with free, confidential support and counselling 24/7
* Trade Price Bike Scheme – buy one bike per year at significantly reduced prices
* Life Assurance
* Uniform
* Opportunity to join Sharesave scheme (discount to purchase shares)
* Cycle to Work scheme
* Wagestream for pay access and budgeting tools
* Health Cash Plan for healthcare cost cashback and wellbeing services
Equal Opportunity
We are committed to creating an inclusive workplace for our colleagues. We are an equal opportunities employer and welcome applications from all backgrounds, embracing diversity within our one Halfords Family.
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