Account ManagerJob Description£32k-38k DOEAt Luna 9, we work with innovative organisations to better explain their value and impact through crystal clear brand strategy, user experience and design. Whether it’s with exciting startups or global heavyweights like WHO, Hitachi and Dyson, it’s our mission to help these brilliant people get the traction they need to change the world for the better.Now we’re on the hunt for an entrepreneurial, super-organised Account Manager to help shape the future of Client Services at Luna 9. We’ve got ambitious plans, and this is a chance to come in and contribute to the continued growth of the business.This role will combine day-to-day client and project management with a strong business development focus, working with our Business Development Lead to get out and about to find opportunities that bring in new clients.The personA highly organised people person with a track record in account and project managementExperience in establishing and growing client relationships at a creative agencyA passion for meeting new people, finding leads, and turning them into clientsMotivated by working with amazing clients on projects with a real impactA growth mentality – hungry to adapt, collaborate and show initiativeA passion to help people understand important, complicated topicsSelf-motivated, and very comfortable working in a small teamMeticulous attention to detailComfortable taking the lead in meetings and workshopsYou’ve honed your skills, and want to join a team where you can be heard and empowered to shape how things are doneYou exude a positive mindset to your work and the client relationships you buildThe roleResponsible for the day-to-day management, tracking and delivery of our projectsIdentifying and nurturing new business opportunitiesEngaging in networking and representing Luna 9 at relevant eventsCreating project plans that balance the needs of our clients and our delivery team Developing client relationships and growing accountsBrief and proposal writingPreparing quotes, and managing budgets throughout a projectManage internal and external creative resourcesLeading client workshops to shape the direction of potential projectsManaging client expectations and controlling the scope of a projectTime and budget reporting, both internally and with clientsWhy Luna 9?25 days holiday per year (excluding Bank Holidays and our Christmas to New Year shutdown) and an extra day off of your choice in the week of your birthdayTraining and development opportunities to expand your skillsetA bright, airy office in central BristolFortnightly team lunch at the open-air food marketRight on the doorstep of Hart’s Bakery, plus our infamous snack drawerHybrid working environment – four days in the studio and one day working remotelyWork/life balance is very important to us – we’ve got several young families at Luna 9 and work is never more important than what’s going on outsideThat feeling when you go to sleep that you’re making a big differenceA flavour of what we’ve done recentlyCreated an interactive guide to explain AI-driven drug therapies in the fight against cancerDesigned a global platform for WHO to enable 195 countries to reduce tobacco useCrafted the user experience and design for an app that helps people with physical differences deal with the stresses and triggers of everyday lifeDesigned an interactive game for small businesses to explore how to reduce their environmental impactIf you think you might be the right fit for Luna 9, we’d love to hear from you. Please send your CV, cover letter and references to jobs@luna9design.comFor more information about Luna 9 visit www.luna9design.comEqual opportunitiesLuna 9 is committed to creating an inclusive, diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.