ROLE: 1st Line Support Engineer
HOURS: 37.5 Monday - Friday rotating shift pattern, covering between 07:00 - 17:30
SALARY: £27,000
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based - Clover Nook Site, Somercotes
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.
We are delighted to be recruiting for an additional 1st Line Support Engineer based at our Clover Nook Site, Somercotes.
You will be responsible for handling First Line Support of incident and service requests relating to all ICT Technology and SAP support for over 2000 end user community and over 200 remote locations. Tasks include end user support, license tracking, mobile device administration and new user management.
WHAT OUR 1ST LINE SUPPORT ENGINEERS DO:
1. Provide helpdesk support and resolve problems to the end user's satisfaction
2. Monitor and respond efficiently and effectively to...