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Hospitality Operations Manager (Hiring Immediately), York
Client: Wagamama
Location: York
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Assistant General Manager | Full Time
At Wagamama, we’re an eating house for the soul. With over 160 UK restaurants and growing, our purpose is to nourish the world from bowl to soul. Inspired by fast-paced Japanese ramen bars since 1992, Wagamama is a celebration of Asian food brought to life.
We’re looking for an Assistant General Manager to join us on our journey of true nourishment.
The role:
As an Assistant General Manager, you'll be a key part of the restaurant leadership team, supporting the General Manager in leading the restaurant in the Wagamama way. You’ll embody our people promise, values, and leadership behaviors. You’ll inspire and motivate your team to deliver exceptional service and exceed expectations. A passion for people, food, and hospitality, along with a drive to make positive change, are essential.
Benefits include a competitive salary, a £3000 bonus opportunity per year, an average of £140 tips per week*, access to Wagestream to access up to 30% of your earnings before payday, a dedicated 6-week training program, free Wagagama food allowance of £14-£25 on every shift, 50% discount at Wagagama, 30% off at other TRG brands, internal progression opportunities towards becoming a General Manager, wellness support, family-friendly policies, and financial wellbeing support.
What we look for:
* An experienced hospitality manager capable of leading a team with positive behavior and performance in a fast-paced, complex environment.
* A strong communicator who engages with their team with care and consideration.
* Experience in understanding and improving restaurant financial performance.
* Ability to manage budgets and labor costs.
* A passionate leader committed to team development and performance management.
* An inspiring individual who fosters a nourishing and flourishing team environment.
* A proactive problem solver able to make quick decisions.
The Wagamama way:
Our philosophy of Kaizen—meaning 'good change'—drives us to continually improve in all we do, from our food to our work and community impact. We celebrate individuality and diversity, fostering an environment of trust, support, and open dialogue. We invite you to bring your authentic self to Wagamama.
Wagamama is proudly part of Disability Confident.
*Tips are 100% for our teams and vary by restaurant. They are not guaranteed wages and are left at guests' discretion.
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