Contract Manager ABOUT US WS Transportation was established in April 2014 by William Stobart and his son Edward Stobart. Nigel McMullan and Edward Stobart oversee the company’s operations. Initially focused on logistics for the construction industry and high & heavy haulage, WS Transportation has since expanded its offerings to include a comprehensive range of end-to-end solutions. To which has now recently completed its acquisition of EvCargo Distribution and Solutions growing its General Haulage division THE ROLE: Join us as a Contract Manager within our Road Freight Transport Team where you will be working across a broad range of large-scale contracts. You will be a valued member of the operation, helping us to achieve and surpass service and financial targets. THE SALARY: Competitive based on experience. BENEFITS: On-site parking, Rewards Scheme SHIFT INFORMATION: Mon - Fri, 40 hours per week. WHERE YOU WILL BE BASED: You will be based in our flagship office in Ashby-de-la-Zouch (LE65 1JR) Expect to be travelling to customer sites every week with potential over night stays. WHAT WILL BE YOUR KEY RESPONSIBILITES? Maintain working relationships with key Stakeholders (External and Internal) in order that escalated issues are resolve in a mutually beneficial way with any corrective actions formalised. To proactively develop and manage objectives at strategic and operational level to deliver value to client whilst keeping client fully updated on progress and value delivered. To interact with client at operational and commercial level to ensure performance is achieved. Manage a team of drivers and shunters on site to get maximum efficiency for the contract. Demonstrate Health and Safety leadership and commitment. Control Account Performance (service & financial). Produce periodic performance reports and participate in periodic review meetings. To manage a dedicated team of colleagues to ensure objectives met, opportunities identified and resources optimised. To be responsible for haulier relationship management and productivity in order that client objectives are satisfied. Develop and manage functional corrective action and continuous improvement solutions and integrate into strategic client development. WHAT ARE WE LOOKING FOR? Proven track record of managing customers Proven track record of managing multiple direct reports CPC holder (desirable) Previous experience in road transport Excellent attention to detail You will have excellent communication skills, spoken and written Proven ability to work effectively as part of a team A methodical and structured approach to problem solving An approachable attitude and a flexible approach to work Strong PC Literacy including Word & Excel in a business capacity Knowledge of driver’s hours Level 2 English and Maths or equivalent