* & ensuring you maintain a composed yet assertive manner over the phone.
* Generating invoices on a weekly & monthly basis using a specialised system & integrating them into the accounting software.
* Assess all customers regularly for risk of bad debt and report concerns to the Finance Management Team.
* Ensuring that the outstanding debt remains within the terms established by the directors each year.
* Ensure receipts are allocated correctly and reconciled.
* You are responsible for maintaining and enhancing your skills through internet research, attending provided training courses, and leveraging shared knowledge within the team.
* Demonstrating the ability to work independently and meet deadlines.
* Generating reports, conducting reconciliations, and performing basic data analysis.
* Visiting the bank branch for weekly/monthly company banking needs.
* Building good relationships with customers and being the main point of contact for all customer issues while providing excellent service to both external customers and internal stakeholders.
* Processing Direct Debit Collections and ensure customers payment terms remain as agreed at the point of the contract signing.
* Supplying relevant information to the Management Accountant to aid in the month-end process.
Skills and experience
1. Ideal candidate will have 2 to 5 years of experience within a simi...