We’d love to hear from you if you’re: able to lead, support and develop a team confident in dealing with all kinds of situations, including complaints focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. Holidays Operation Team LeaderTo find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.You’ll support and guide a team of Holidays Operation Assistants, playing an important role in their induction, ongoing training and development so they feel confident and well-supported in their roles. A big part of your work will focus on the practical running of the operation—managing stock, coordinating linen, organising and distributing supplies to cottages, and making sure the team has everything they need to deliver consistently high standards. This is a varied role that will see you out and about across our cottages as well as completing some desk-based work, so you’ll need to be well-organised, adaptable and motivated. Above all, you’ll share our commitment to looking after these special places and ensuring every guest leaves with lasting memories of their stay.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 21st June 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 177381IRC177381MineheadPermanent p/t (1560 hrs py)Ends: Jun 21st INTERNAL APPLICANTS ONLY Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of timeThis role is all about high standards, care and attention to detail, helping us create memorable stays in special places. As a Holidays Operations Team Leader, you’ll play a key role in looking after our holiday cottages, ensuring each one is welcoming, well-presented and ready for our guests to enjoy. This is a hands-on role focused on supporting the team, coordinating day-to-day operations, and making sure our cottages consistently meet the high standards our guests expect. Working closely with the Holidays Manager and Assistant Manager, you’ll support the smooth running of the operation, coordinating changeovers, checking in with the team, and stepping in with hands-on support when needed. We aim to provide a consistent working pattern where possible. Flexibility is essential, as schedules may change depending on business needs, although we will endeavour to give as much notice as possible. Salary: £20,670 pro rata (FTE £25,837.50 per annum)Contract: PermanentHours/ working pattern: 1560 hours per year. Contract is based on annualised hours, where the number of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 1560 hours per year. Which works as an average 30 hours a week, typically 4 to 5 days each week.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Holnicote Estate, Selworthy, Minehead, TA24 8TJCompliance.Eligibility to Work in the UK13.25 per hour