My client a leader in the financial sector are looking to employ and experienced Cisco/Webex AV Engineer
Key Responsibilities
* Performs core technical aspects to supports infrastructure implementations, deployments and technologies related to Cisco Cloud Collaboration Technologies
Responsibilities include:
* Problem management, Incident management, and Change Management
* Creates accurate project specifications
* Drive proof of concepts to test new capabilities and technologies
* Management and coordination of vendor and third-party escalation support
* Provide technical input to create, maintain and implement content and standards
* Familiarity with end to end design solutions to include integration, installation, implementation, troubleshooting and maintenance experiences.
* Proficient with Voice, Video and WebEx technologies
Education & Experience
* Up to 4 years of experience with voice video and Cisco Webex platform on and off premise
* Experience with a Cisco Cloud Collaboration tools and VoIP Protocols
* Bachelors Degree in computer science, computer engineering, or equivalent work experience
* Microsoft Teams experience is a plus
Knowledge/Skills Specific technical knowledge in the following areas:
* Cisco Cloud Collaboration Technologies:
* Hybrid Calendar
* WebEx App formerly known as " WebEx Teams "
* Video Conferencing (Cisco TelePresence)
* Room OS 11
* Cloud Calling
* Control Hub Administration
* Site Service Administration
* Jabber
* VoIP Protocols such as SIP, MGCP and SCCP
* Video Devices ie, Cisco Room Series Room OS11, Desk Pro
* Microsoft Exchange/Active Directory/Outlook/Teams
* Analytical skills and technical knowledge to take on service problems of moderate to high complexity
* Able to decipher VoIP, Video and Webex topologies
* Scripting and automation are a plus
*Rates depend on experience and client requirements