The Relationship Support Officer (RSO) is primarily responsible for assisting the Branch or Relationship Manager in effective client portfolio management; strong communication skills and the confidence to manage frequent client contact is a key requirement. Branch/RM in the following core processes, Credit proposal processing, relationship facilitation, analysis/documentation and customer service and will liaise with Branch Operations Staff in execution of these duties. Whilst specific duties may be allocated by the Branch/relationship Manager, this is strictly on the basis the RSO is only following duties outside of scope of regulations as set by the Certification Regime Such as; * Credit Proposal Processing Prepare Various types of proposals for credit facilities, Ensure Cps go through a full balance sheet, income statement and cash flow analysis, Scrutiny of all documents, accounts payment history etc. * Relationship Facilitation & Service Follow a structured process as assigned by RM/SRM to service existing customer. May visit the customer with/without RM and write the call report, Resolve client query without further escalation. Must respond promptly to emails and telephone calls. * Analysis/Documentation Support Maintain the validity of accounts, monitoring receipt of payments from customer and documentation of their facilities. Monitor all accounts in term of credit movement, business volume...