About The Role
Join Our Outstanding Rated Team at Trinity Homecare!
Now Hiring: Senior Care Coordinator
📍 Location: Northwood | ⏰ Full-time | 💷 £31,500 | 📞 Includes On-Call Rota
Who We Are
At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home.
We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.
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Why This Role Matters
As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.
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What You’ll Do
* Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences
* Be the go-to for real-time rota changes, ensuring seamless care delivery
* Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision
* Monitor and coordinate training and compliance, keeping carers at their best
* Support emergency situations with calm and confidence, including on-call cover
* Record communications, manage enquiries, and keep systems up to date
* Conduct appraisals, supervisions, and audits — shaping our high standards of care
* Be part of recruitment activities, from interviews to onboarding support
* Handle feedback and concerns sensitively, always putting clients first
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What We’re Looking For
* Experience in a domiciliary care or healthcare scheduling role
* Excellent organisational and problem-solving skills
* Confident communicator — warm, clear, and professional
* Comfortable with digital tools like People Planner and Microsoft Office
* Ideally qualified to QCF Level 2/3 in Health & Social Care
* Resilient, caring, and committed to doing the right thing — every time
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What You’ll Love