Main Purpose of Role:
· Jobs require a high level of courtesy and effectiveness in dealing with pupils, colleagues, parents/carers and the general public.
· Should be able to ask questions, seek clarification and exchange information using tact, diplomacy and discretion.
· No supervisory responsibilities however day-to-day the post holder will work largely unsupervised and be responsible for managing their regular tasks.
· Works under an agreed system of supervision/management delivery learning and providing specialist knowledge.
· Likely to interact with colleagues, manager, other service users and external partners and agencies.
Administrative Support
1. Provide administrative and other support to meet service delivery requirements including; photocopying, typing of letters, compiling/analysing/reporting on attendance, exclusions.
2. Where appropriate undertake reception duties, answering telephone calls and greeting parents/carers and service users 'face to face'; dealing with straight forward queries and referring more complex queries to senior colleagues.
3. Provides administrative support to members of the ALT specifically relating to the pupil review/EHC process. Key tasks will involve contact with parents/carers and outside agencies; scheduling of diary dates and coordination and distribution of paperwork.
4. To assist in the preparation/completion of processes at the beginning and end of every academic year.
Experience of School's finance would be an advantage.
Admin/customer service experience required and a good sense of humour.
Working with People
1. Build and maintain positive constructive working relationships with pupils, parents, carers, colleagues, professionals and multi-agencies to maximise pupil development and maintain the overall ethos of the school.
Job Type: Part-time
Pay: £23,475.00 per year
Work Location: In person