Assistant Manager –Sofia restaurant, Hamilton
Location: 63B Almada Street,Hamilton, ML3 0HQ
Salary: £13 per hour plus tips.
Contract: Full-time, permanent
About Us:
Sofia by Santa Lucia is the newest addition to the Santa Lucia family, located in the heart of Hamilton. Known for our authentic Italian cuisine and warm, welcoming atmosphere, we combine traditional recipes with a modern dining experience.
Santa Lucia has grown to become one of Glasgow's most loved Italian restaurant groups, with successful locations in the Merchant City, West End. Our focus has always been on quality — from fresh, authentic ingredients to exceptional customer service — and Sofia is no exception.
At Sofia by Santa Lucia, we are building a passionate team dedicated to delivering memorable dining experiences. This is an exciting opportunity to be part of a growing, family-run business where your ideas and input can truly make a difference.
The Role:
We are seeking a passionate and experienced Assistant Manager to support the daily operations of our restaurant. The ideal candidate will have a strong background in hospitality management and a genuine love for Italian cuisine.
Key Responsibilities:
* Assist in overseeing daily restaurant operations to ensure smooth and efficient service.
* Lead, train, and motivate front-of-house staff to deliver exceptional customer experiences.
* Manage reservations and coordinate with the kitchen to optimize service flow.
* Handle customer inquiries and resolve any issues promptly and professionally.
* Maintain high standards of cleanliness and compliance with health and safety regulations.
* Support the General Manager in administrative tasks, including scheduling and inventory management.
Requirements:
* Minimum of 2 years' experience on management role within the hospitality industry.
* Strong leadership and team management skills.
* Excellent communication and interpersonal abilities.
* Proficiency in reservation and point-of-sale systems.
* Flexibility to work evenings, weekends, and holidays as required.
* A passion for Italian food and culture is highly desirable
Benefits:
* Competitive salary with additional tips.
* Opportunities for career advancement within our growing restaurant group.
* Staff meals and discounts on dining.
* Supportive and dynamic work environment
Job Types: Full-time, Permanent
Pay: £13.00 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Hospitality: 3 years (required)
* Team management: 3 years (required)
Work Location: In person