Job Description
Job Title: Customer Relations Advisor
Location: Shepherds Bush, London
Reports to: Branch Manager
Salary: £28,000
About Us:
Otto Car is one of the UK’s fastest-growing private companies in the mobility sector. Helping to get private hire drivers on the road to ownership, our mission is to bring our loved ones home safely. With roots in London, we are expanding our reach to bring affordable, sustainable vehicle ownership solutions to drivers across the UK.
Since our humble beginnings with a single Toyota Prius nine years ago, we’ve grown into Europe’s largest fleet of electric cars on platforms like Uber and Bolt, with thousands of vehicles on the road. We’ve supported over 20,000 drivers in achieving financial independence and are proud to lead the way in helping private hire drivers transition to a greener future.
Joining Otto Car means becoming part of a fast-paced, values-driven organisation, playing a key role in shaping our future growth and success as we expand regionally.
Job summary:
The Customer Relations Advisor will play a key role in driving sales and revenue growth by providing exceptional customer service and promoting our rental services to PCO drivers. This role involves handling inquiries, gene...