Are you a detail‑driven planner who enjoys coordinating projects and supporting customers?
Would you like to work in a role that combines customer interaction, contract delivery, and operational planning?
Join our Digital Solutions Team
Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.
Fuel your passion
You will be coordinating customer interactions and supporting the delivery of installation and maintenance contracts. You will be working closely with customers, engineers, suppliers, and internal teams to ensure planning accuracy, strong communication, and efficient project execution.
As a, you will be:
1. Proactively managing installation and maintenance contracts for key accounts
2. Resolving customer issues through phone, email, and face‑to‑face interaction
3. Planning jobs, projects, and aftersales contract activities
4. Managing stock and service parts demand
5. Supporting engineers, subcontractors, and suppliers during delivery
6. Maintaining and updating project schedules and resources
7. Ensuring contractual obligations, processes, and deadlines are met
8. Preparing reports, documentation, and customer feedback summaries
Essential Skills
9. Project coordination
10. Customer support
11. Planning and scheduling
12. Communication skills
13. ERP system knowledge
14. Data analysis
15. Stakeholder coordination
To be successful in this role, you will:
16. Have experience working in a customer support or parts environment
17. Have an understanding of ERP systems
18. Have strong organizational and workload management skills
19. Have proven experience coordinating multiple tasks and priorities
20. Have excellent written and verbal communication skills
21. Have strong attention to detail and data management capabilities
Work in a way that works for you
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
22. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
23. Contemporary work-life balance policies and wellbeing activities
24. Comprehensive private medical care options
25. Safety net of life insurance and disability programs
26. Tailored financial programs
27. Additional elected or voluntary benefits