French & German-Speaking Customer Service Advisor, North Manchester Based, £28,000 DOE.
Monday to Friday, 36.5 hours per week
with an early Friday Finish.
Responsibilities
Manage incoming calls and emails from French and German-speaking customers and Sales Managers
Respond to website and inbox queries professionally and efficiently
Process orders from French and German-speaking countries
Support order processing for other markets during busy periods
Book pallets and parcels via courier systems when required
Collaborate with internal departments on occasional tasks and projects
Essentials
Minimum 3 years experience in an Export/ Customer Service role, with familiarity exporting products
Fluent in both French and German (written and spoken)
Excellent time management and communication skills
Working knowledge of Dynamics 365, CRM systems, or SAP will prove a strong advantage
*Excellent Company Benefits package including competitive holiday allowance, product discounts and free onsite parking*
For full details, please email your CV
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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