Support Worker At The Ark Day Centre, we don’t just provide care — we create moments that matter. We believe everyone deserves to feel seen, heard, and valued. As a Support Worker, you won’t simply be assisting with daily tasks — you’ll be a friendly face, a trusted hand, and a source of encouragement on someone’s journey towards independence and joy. Every individual we support is unique, and so is the way we care. You’ll bring compassion, creativity, and warmth into every interaction — making ordinary days feel extraordinary. From making a cup of tea and sharing a laugh, to joining community activities, you’ll be building genuine connections that truly change lives. Working Hours: Monday to Friday: 8:30am – 5:00pm Saturday: 9:00am – 4:00pm Flexibility is required for full-time positions. Part-time opportunities are also available. What You’ll Be Doing: Ensure service users are at the heart of care delivery, respecting their wishes and preferences to enhance wellbeing Support service users with all aspects of day-to-day living, enabling the best possible quality of life Provide practical support with personal care tasks, including bathing, eating, dressing, grooming, and using the bathroom, in line with individual care plans Work independently, often one-to-one with service users in their homes Follow care plans and relevant support documentation accurately Communicate any problems, concerns, or changes in service users’ needs to senior staff and relevant professionals Communicate appropriately with service users’ family members when required Promote and safeguard the wellbeing of all individuals supported by the service. Essential Skills & Qualities: Compassionate, patient, and resilient with a calm, empathetic approach Confidence supporting individuals within the wider community Strong communication skills, including awareness of non-verbal and alternative communication methods Ability to communicate effectively with colleagues, management, and external professionals Ability to work independently and as part of a team Good standard of spoken and written English Desirable Experience: Previous experience working in the care sector Previous experience in a similar support worker role Experience supporting service users with additional or complex support needs What We Offer: A supportive and inclusive team environment. Ongoing training and development opportunities. Company discounts and pension scheme. Blue Light Card