Downeys Kia Newtownards is looking for a customer focused, organised and enthusiastic team player who would like to build a career within a family run business with the Kia brand. We are seeking a Sales & Customer Experience Specialist to join our dynamic team! We have recently ondergone extensive refurbishment in our showroom and are now looking to recruit to support our expansion. Kia is one of the UKs top-selling car brands. Join us and represent a manufacturer thats leading the way in innovation and customer satisfaction. What Youll Do: Help customers find their ideal new and used Kia vehicle, delivering a seamless and enjoyable experience Provide expert advice on models, features, and finance options Ensure a positive, hassle-free journey from first inquiry to final handover Work collaboratively as part of a supportive team to meet and exceed sales targets Stay informed about Kias latest innovations and industry trends What Were Looking For: Minimum 1 year of experience in retail sales (motortrade experience is advantageous) Ability to deliver exceptional customer service A team player with strong communication and negotiation skills Results-driven and with a self-motivated attitude IT literate Exceptional self-organisation Ability to adapt to change and embrace current transition towards EV Full UK driving licence Working Hours: Monday Tuesday Wednesday and Friday: 8:30 AM 5:30 PM Thursday: 8:30 AM 5.30pm or 7:00 PM (rota basis) Saturday: 9:00 AM 1:00 PM (rota basis) Renumeration: £24,000 basic salary + uncapped earnings 28 days leave (including bank holidays) Company car (subject to terms & conditions) A friendly, team-oriented environment within a family-run business Career growth opportunities with a trusted Kia dealership Skills: Teamwork Organised Customer Focus self motivated Results Driven Benefits: Company Vehicle