Maintenance Business Partner
Welwyn Garden City, hybrid working with 2 days per week in the office and the rest working from home.
Permanent, full time (37.5 hpw), Monday to Friday
Earn circa £40,000 pa negotiable based on skills and experience plus brilliant benefits including health cash plan!
Home, a place where you belong
Lead the way in putting things right for our customers
If you're someone who loves fixing problems and bringing people together to make things better, this could be the role for you. As our new Maintenance Business Partner, youll join our Maintenance South Team and take the lead in handling complaints from our English customers, especially across London and the South East. You'll be their voice and their advocate, owning their experience and working with teams across the business to get things sorted.
Youll be the first person in this role for the South, so theres real space to shape how we do things. Youll work closely with our Head of Maintenance and help build something new that really works for our customers. Its a great chance to take ownership, drive change and make a real impact from day one. And youll be doing it with a team that truly cares about getting it right.
What youll do
1. Handle customer complaints with care and urgency, making sure their voices are heard
2. Work closely with our DLO and teams across London and the South East to p...