Ready for a New Challenge? Help Drive Meaningful Digital Transformation
Are you passionate about using technology to make a real impact? We’re seeking a skilled and motivated ICT Senior Analyst to join our Applications Development team and help reshape the way services are delivered. This role offers a unique opportunity to be part of a major digital transformation initiative—enhancing customer experience, boosting efficiency, and embedding sustainability into core operations.
What You’ll Be Doing
* Leading the support, development, and enhancement of key business applications
* Providing expert technical advice and guidance across the organisation
* Supporting digital projects that improve customer journeys and reduce manual workloads
* Collaborating with ICT teams to improve systems and resolve technical challenges
* Designing and implementing secure, high-performing IT solutions
* Troubleshooting complex 2nd and 3rd line support issues
* Engaging with stakeholders to understand and deliver their IT requirements
* Maintaining thorough documentation and staying up to date with emerging tech trends
What You’ll Bring
* Strong knowledge of Microsoft (Teams, SharePoint, Power Platform, and productivity tools)
* Experience managing both cloud-based and on-premise applications
* Proficiency with Power Platform tools like Power BI, Power Automate, and Power Apps
* Solid understanding of SQL Server and writing complex queries
* Familiarity with data integration and system connectivity
* Experience leading technical projects from concept to delivery
* Knowledge of ITIL and Agile working practices
Why Join the Team?
* £40, – £43, per annum (up to £44, for exceptional performance)
* 27 days annual leave, plus bank holidays
* Generous pension scheme with Additional Voluntary Contribution (AVC) options
* Employee Assistance Programme – 24 / 7 support for legal, financial, and personal issues
* Hybrid working – flexible mix of remote and office-based work
* Retail and lifestyle discounts at top supermarkets, retailers, and restaurants
* Cycle to Work Scheme – save up to 40% on bikes and accessories
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