Support Team Leader / Service Manager
Supported Living - Adults
Learning Disabilities, Mental Health & Complex Needs
6 Bed Supported Living
Harrogate, United Kingdom
Salary: £35,000 - £35,000 per annum
Hours: 40 hours per week
We are recruiting for an experienced Support Team Leader / Service Manager to oversee a 6 bed supported living service for adults with learning disabilities, mental health needs, and some physical disabilities. This is a fully staffed, well-established service, and we are seeking a true leader - not just a manager.
The Role
As Support Team Leader / Service Manager, you will play a pivotal role in the day-to-day leadership and development of the service. You will lead, support and inspire a team of support staff to deliver consistently high standards of person-centred care while ensuring full regulatory compliance.
Key Responsibilities
* Lead, manage and motivate a team of support staff
* Provide effective supervision, guidance and support to ensure high-quality care delivery
* Oversee recruitment, induction, training and ongoing staff development
* Ensure compliance with CQC standards, policies and procedures
* Build positive, professional relationships with individuals we support, their families and external professionals
* Monitor and review care plans, risk assessments and support strategies
* Work collaboratively with internal teams and external stakeholders
* Manage budgets, resources and administrative responsibilities efficiently
Essential Experience & Qualifications
* Proven leadership experience within a CQC-regulated setting
* Experience working with adults with learning disabilities and/or mental health needs
* A leadership-focused approach, with the ability to inspire and develop staff
* Level 5 Diploma in Health & Social Care (or working towards / willing to complete within an agreed timeframe)
* Strong knowledge of relevant legislation, safeguarding and best practice
* Full UK driving licence and access to own vehicle
Benefits
* Ongoing training and professional development
* Clear progression opportunities within a growing organisation
* Pension scheme
* Employee Assistance Programme
If you are a passionate, values-led leader who is committed to delivering outstanding outcomes for people with learning disabilities, we would love to hear from you.
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