Senior Health Consultant - London or Chichester Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits. MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets. We are recruiting a Senior Health Consultant to join our team, based either in our London or Chichester office. What can you expect? To develop and maintain a portfolio of complex Healthcare clients with leading global brands To deliver market leading consulting advice and people risk management strategies To broaden conversations with clients to diversify how MMB engages with them To ensure that revenue from this portfolio is profitable and to manage budgets and billing To grow client revenue streams with existing clients and to support the new business teams with winning new clients To develop an internal network to help the wider MMC team deliver to our clients To be part of MMB's thought leadership team in the healthcare space What's in it for you? To join a truly global organisation that can offer excellent training and ongoing career development opportunities We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more. We will rely on you to: Clients Retain and develop a profitable client portfolio to include new clients/service lines Provide market leading consultancy advice Use claims data to analyse, and forecast, your clients risk exposure Educate clients on how to manage their risk, including collaborating with EB colleagues to deliver a consistent message Build relationships with key decision makers, and map stakeholder relationships Broaden the conversation with clients, understanding issues and trends outside of the EB space Consult with client to agree and document needs and objectives and ensure delivery of these objectives Hold periodic review meetings with client Client action planning in conjunction with client team Manage insurer meetings with clients Ensure all clients have compliant engagement documentation, in line with agreed process Operational Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA Participate in, and lead on, appropriate internal forums Maintain required industry and technical knowledge Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards Compliance with Mercer and MMB systems Manage client projects to successful conclusion Compliance with sales process and tools Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team Financial Adhere to Mercer billing standards Agree and monitor client fee and service specifications to ensure continued profitability Own personal and client financial targets Manage WIP & Debt People Act as role model with integrity and professionalism for your team and region Collaborate with peers internally and externally Maintain technical knowledge to the required standard Work with client team to deliver a profitable seamless service Recognise success within the client team What you need to have: Market leading Healthcare knowledge Financial and Commercial acumen (including fee negotiation skills) Related business experience Achievement orientated Consulting and relationship management skills Technical, product and process knowledge Advanced presentation skills Inter-personal, communication and time management skills Working knowledge of Microsoft Office What makes you stand out: Be bold, be curious and be collaborative Excellent communication skills, both written and verbal Attention to detail and strong organisational skills Self-driven and motivated A desire to provide exceptional customer service MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter Mercer. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, religion, sexual orientation, gender identity or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at TAUKmmc.com to discuss any specific needs. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one "anchor day" per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.