Job Title: Orthodontic Therapist & Treatment Coordinator Ortho (Ortho TCO)
Location: Ashtead, Surrey
Employer: Forever Dental & Skin Orthodontic Service
Reports to: Consultant Orthodontist (Dr Monika Cedro / Dr Murray Pratt) & Practice Management
About Us
Forever Dental & Skin is a fully private, modern, and recently refurbished practice. We use up-to-date digital records, intra-oral scanners, digital X-rays, and the latest technology. Our team is friendly, supportive and committed to delivering exceptional orthodontic care.
Role Purpose
You will work as part of our orthodontic team, assisting in clinical treatment, taking orthodontic records, coordinating patient care, and ensuring excellent patient experience. The role is dual: combining clinical therapy duties and treatment coordination/consultation duties.
Key Responsibilities
Orthodontic Therapist Component:
Taking orthodontic records: intra-oral scans, before & after photographs (for clinical records and marketing)
Fixed appliance work: bonding (bond-ups), wire changes, debonding
Removable appliances: fitting, repairing, manufacturing Essix retainers, adjusting retainers
Patient education: fixed braces, aligners, retainers — proper hygiene, wear, maintenance
Treatment Coordinator (Ortho TCO) Component:
Hosting complimentary consultations with prospective patients: welcoming, answering questions, establishing rapport
Taking full orthodontic records during initial assessments: scans, photos, x-rays
Briefing the orthodontist on upcoming cases (clinical input and logistical details)
Discussing payment options with patients: setting up payment plans, using finance providers (e.g. Tabeo)
Uploading cases and liaising with finance / administrative teamsUploading cases and administering workflows on the Invisalign platform
Monitoring monthly Key Performance Indicators (KPIs) with management to ensure targets and clinic flow are met
Working Pattern
Clinic sessions: Wednesdays (afternoon & evening), Thursdays, and alternate Saturdays
You may be required to cover one or more of these sessions alongside Dr Monika Cedro and Dr Murray Pratt
Some flexibility in hours/days will be negotiable depending on candidate availability
Person Specification
Essential:
Qualification as an Orthodontic Therapist, registered with the General Dental Council (GDC)
Experience with fixed braces, removable appliances, intra-oral scanning, digital records
Excellent communication & interpersonal skills; ability to educate and reassure patients
Strong organisational ability, attention to detail, able to multitask between clinical & administrative duties
Comfortable with photography, digital imaging, record keeping, preparing photos for website and social media (training available and supported). Collect patient testimonials - (training available and supported)
Able to work independently and as part of a team
Desirable:
Past experience in a private orthodontic practice
Familiarity with aligner systems - Invisalign
Experience in treatment coordination or patient finance / payment plan systems
Marketing or social media photography for "before & after" cases
What We Offer / Attractive Details
To attract top candidates, consider including these:
Workplace with the latest digital equipment & modern facilities
Strong support structure: mentorship from experienced consultants (Dr Cedro Consultant Orthodontist at The Eastman and East Surrey Hospital & owner Dr Pratt GDP with special interest in Ortho)
Staff benefits: pension contributions, health insurance (if private), discounted dental treatment, paid holiday leave.
Clear career progression: possibility to focus more on therapy or coordination; maybe lead therapy; involvement in clinical audit/quality/improvement projects.
Job Type: Part-time
Pay: £28.00-£40.00 per hour
Expected hours: 5 – 10 per week
Work Location: In person