Whats the role? Were looking for aDeputy Managerto join our team in Oxford Cowley. As the Deputy Store Manager, youll work closely with the Store Manager to oversee the stores day-to-day operations and ensure the best possible experience for our customers and their pets.
When the Store Manager is unavailable, youll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards.
Your key responsibilities will include:
Inspiring and leading your team to create a fun, engaging, and customer-focused environment.
Driving sales performance and achieving key KPIs.
Overseeing store operations, including recruitment, stock management, and compliance with health and safety.
Acting as Duty Manager when the Store Manager is unavailable.
Leading by example and contributing to the stores overall success.
Well provide comprehensive training and development opportunities to ensure you have the skills and knowledge to deliver exceptional service and care to our customers and their pets.
Who are we looking for?
Wed love to hear from you if you:
Have at least1 year of management experiencein a retail environment.
Are passionate about retail and delivering exceptional results.
Are flexible to work a7-day shift pattern, including weekends and bank holidays (shift patterns can start from 7am, and end at 8pm).
Have excellent communication and leadership skills to engage and inspire your team.
Are ready to commit to6 months of training, covering customer service, health and safety, and pet care.
Who are we? Were Pets at Home, one of the UKs leading pet care businesses. If youre passionate about pets, youll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions.
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience dont perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.
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